Timeshare and owner protection
How sales representations, contract terms and exit arrangements can shape decisions for years.
Read the case →Co-founder and CEO of KwikChex
Consumer protection. Business integrity. Information integrity.
Better information. Better decisions. Less harm.

Introduction
I am the co-founder and Chief Executive Officer of KwikChex, an independent consumer protection, verification and investigative organisation established in 2010.
My work with consumers, responsible businesses, Trading Standards, enforcement agencies, legal professionals and journalists has focused on investigating misleading information and business practices, supporting enforcement and helping people seek redress.
Organisation profile · Checked 6 November 2026 · KwikChex leadership and history
Purpose
I have spent much of my career helping unravel the consequences of misleading information. Some cases involved serious financial and personal harm and took years to resolve. I have also seen responsible businesses damaged by false claims.
Those experiences shaped my focus on earlier intervention. When people can check the evidence behind a claim before they act, they have a better chance of avoiding harm.
Independent recognition · 2019
The Chartered Trading Standards Institute recognised KwikChex for its work assisting Trading Standards and enforcement agencies. Bournemouth, Christchurch and Poole Council nominated the organisation.
Official award record · Checked 6 November 2026 · Chartered Trading Standards Institute
View media and recognition →Selected investigations
How sales representations, contract terms and exit arrangements can shape decisions for years.
Read the case →How misleading ratings can create a false impression of credibility.
Read the case →How to distinguish a registered or mailing address from a staffed place of business.
Read the case →Current initiatives
KwikChex and related initiatives examine what sits behind a company’s public claims, from business identity to sales representations and evidence of conduct.
Explore the initiatives →CiteAbility
I co-founded CiteAbility with Mark Barclay to examine whether the sources AI systems use actually support the claims they make. It applies the same question that runs through my consumer protection work: what does the evidence establish?
Explore my work with CiteAbility →